Here's more on our 99.9% server uptime, and 24/7 (round-the-clock) ticket support system:
24/7/365 Premium Support via an efficient Ticket System
- Automatic Weekly Off-Site Data Backups
- 24/7/365 Server Monitoring
- Online Support Portal with over 450+ Video Tutorials and Help Articles
When you access your Control Panel for the first time, there is a Getting Started Wizard which leads you each step of the way. With the Wizard, you get an option of languages as well. It covers basic steps like Introduction to Web Hosting (How Your Site works, Getting Files to your site, The File Manager, Web Disk, FTP Accounts), Web Disk Accounts, New Email Account Setup, Set Default Address, Web Mail, Contact Information & Preferences, and Change Style (of Control Panel).
Within your Control Panel is also a link to elaborate Video Tutorials.
With a little patience, you'll soon find your site(s) and businesses up-and-running. (Switch to
Not yet encouraged to get started? Then, it would be good to know that we have over 450 video tutorials to assist the customer upon starting up. (Please Note: Videos may not work well with some browsers if Adobe Flash Player is outdated. You may need to update flash player). Some of the common 'how-to' videos include:
5. To set you on the right path rightaway, click button below to login and view over 400 video tutorials.